New Online Tool to Get Started Applying For SSI

Individuals have a new way to let SSA know they want to apply for Supplemental Security Income (SSI) using an online tool that was just released by the Social Security Administration. Applicants and individuals assisting applicants can now use this online tool to request an appointment to apply for SSI benefits. The request establishes a protective filing date that will be used as the application date, so long as the individual submits an SSI application within 60 days. Establishing a protective filing date is important because the protective filing date is used to determine when an individual can start receiving SSI benefits.

An individual only needs to provide basic information to make the online request. After the individual submits the request, the Social Security Administration will schedule an appointment to apply for benefits by phone and send notification of the appointment within 7-14 business days. An individual can also indicate a "priority life circumstance," such as homelessness, a terminal illness, or recent release from incarceration, that will prompt an SSA employee to attempt to contact the applicant by phone within three business days, to apply for SSI at that time or schedule an appointment to apply.  

More detailed policy guidance about the online tool can be found in EM-22015.

Additional Resources:

Upcoming Information Sessions:

On April 1st and April 4th, the Social Security Administration is hosting presentations for advocates who would like to hear more about the expanded reopening of Social Security Administration field offices for in-person service. They will also provide an update on their new Electronic Protective Filing Tool and their People Facing Barriers Initiative. These presentations will be offered in two separate Microsoft Teams presentations. Please use the information below to join either session.

Friday, April 1 at 2 pm EST

Microsoft Teams meeting

Join on your computer or mobile app

Click here to join the meeting

Or call in (audio only)

+1 443-840-7262,,436453904#   United States, Baltimore

Phone Conference ID: 436 453 904#

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Monday, April 4 at 3 pm EST

Microsoft Teams meeting

Join on your computer or mobile app

Click here to join the meeting

Or call in (audio only)

+1 443-840-7262,,603506007#   United States, Baltimore

Phone Conference ID: 603 506 007#

Open Captions URL

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